How Strong Are Your Relationships? - IncisionTech Contributes to Article in Medical Product Outsourcing Magazine
Staunton, VA - September 16, 2010
IncisionTech has emerged as a Tier 1 partner to top OEM device customers. Chip Harvill, VP - Marketing, recently contributed to an article in Medical Product Outsourcing Magazine on the importance of strong relationships in this rapidly evolving industry.
The article, "How strong are your relationships?", provides a current perspective on how strong Tier 1 companies build lasting partnerships with leading device OEMs. “Today, we have strategic relationships with nearly all the major medical device OEMs and work closely with new product design teams in the earliest stages of development.,” said Harvill.
Medical device manufacturers are working hard to provide more value to their OEM customers by upgrading their communication systems and improving the functional performance of the products they offer. “At the end of the day, people do business with people, so we maximize our communications efforts by investing heavily in new technology infrastructure and a very mobile workforce,” said Harvill. “This allows us to stay in constant contact with our OEM partners around the world. We choose to arm our team with the latest communication tools, knowing that being a ‘late adopter’ is totally unacceptable.”
“We use the most advanced technologies available, including the latest social media tools for communication,” continued Harvill. “From video conferencing to the iPad, from LinkedIn to YouTube, we are totally connected. We know what a ‘tweet’ [on Twitter] is and we know how to ‘follow’ our customers and they know how to follow us. Integrating social media takes an ongoing commitment from the highest levels within the organization. It is no longer just about the young crowd on Facebook posting what they did last night on their wall. Today, professionals of all ages carry on a valuable dialog with companies and people they trust.”
IncisionTech is a division of Cadence, Inc., a Virginia corporation. Cadence designs and fabricates complex products for surgical devices and scientific applications. Cadence improves product performance using innovative metals technologies.
Locations in Virginia, Rhode Island, and New York